01Daisy Visibility Index

INNSiDE By Meliá Kuala Lumpur Cheras

Rednote Search Visibility Audit

Audit period: September 2026

Kuala Lumpur, Malaysia

daisy.clubdaisy.club

Daisy Visibility Index

48/100

Emerging presence

Visibility is currently in the emerging presence band, with clear upside from stronger keyword coverage, owned content presence, and sentiment-led proof.

Executive Readout

  • INNSiDE By Meliá Kuala Lumpur Cheras holds 2.9% blended non-branded search visibility, ranking #8; the current leader Eaton Residences holds 6.9%.
  • Branded search visibility is 78%, showing how consistently the brand appears in its own search demand.
  • Positive sentiment is 86%; the clearest next lever is capture broad discovery demand.
1

Score Drivers

Share of Voice

2.9%

Ranks #8 blended and #14 broad across selected non-branded keyword runs.

Branded Search

78%

31/40 branded-search posts mention the selected brand.

Brand Control

0%

No detected Rednote account

Sentiment

86%Positive

Positive user sentiment strengthens search-led growth and conversion proof.

Competitive Gap (Blended Search)

4%

Eaton Residences leads at 6.9%, ahead by 4%.

2

Share of Voice

Non-Branded Search Visibility

2.9%Blended SOV
#8Blended Rank
Eaton ResidencesTop Brand (Blended)

Blended search gap is 4%, indicating room to grow across the selected non-branded keyword mix.

Search termsBroad Search: Design hotel in Kuala LumpurNarrow Search: Kuala Lumpur hotel with infinity pool

Blended Search

RankBrandShare of Voice
1Eaton Residences6.9%
2Sleeping Lion Suites6.3%
3THE FACE Style Hotel5.1%
4Armani Residence Raja Uda4%
5Komune Living & Wellness Cheras3.4%
6The Graph Hotel3.4%
7Alila Bangsar Kuala Lumpur2.9%
8INNSiDE By Meliá Kuala Lumpur Cheras2.9%
9The Face Suites2.9%
10Alami Garden Hotel Kuala Lumpur1.7%
Other60.6%
Brand SOV 2.9%Brand Rank #8Total Brands 83Avg. SOV 1.2%

Narrow Search

RankBrandShare of Voice
1Eaton Residences15.1%
2Komune Living & Wellness Cheras8.2%
3The Graph Hotel8.2%
4THE FACE Style Hotel6.8%
5The Face Suites6.8%
6Armani Residence Raja Uda4.1%
7INNSiDE By Meliá Kuala Lumpur Cheras4.1%
8Sleeping Lion Suites4.1%
9The Platinum 2 Kuala Lumpur4.1%
10Silka Cheras2.7%
Other35.6%
Brand SOV 4.1%Brand Rank #7Total Brands 36Avg. SOV 2.8%

Broad Search

RankBrandShare of Voice
1Sleeping Lion Suites7.8%
2Alila Bangsar Kuala Lumpur4.9%
3Armani Residence Raja Uda3.9%
4THE FACE Style Hotel3.9%
5Alami Garden Hotel Kuala Lumpur2.9%
6The Chow Kit - An Ormond Hotel2.9%
7The RuMa Hotel And Residences2.9%
8ANSA Hotel Kuala Lumpur2%
9Banyan Tree Kuala Lumpur2%
10citizenM Kuala Lumpur Bukit Bintang2%
Other64.7%
14INNSiDE By Meliá Kuala Lumpur Cheras2%
Brand SOV 2%Brand Rank #14Total Brands 57Avg. SOV 1.8%
3

Branded Search & Brand Control

Branded Search

INNSiDE By Meliá Kuala Lumpur Cheras appears in 31/40 branded-search posts. Strengthen branded content presence to capture more direct demand.

Brand Control

No detected Rednote account

i

Together, these metrics show whether the brand is visible in branded search and whether it owns the narrative once users search for it.

4

Sentiment Analysis

Negative7%
Neutral7%
Positive86%

What People Are Saying

Positive: Guests consistently praise the hotel's prime location directly connected to EkoCheras Mall and MRT, making it highly convenient for shopping, dining, and exploring Kuala Lumpur, while the infinity pool, artistic design, and affordable rates add to its appeal.

Neutral: The hotel offers a mix of well-received amenities like comfortable beds and a value-for-money breakfast buffet, but some room details such as lighting controls and shower temperature settings receive mixed feedback.

Negative: A few guests reported significant issues including inconsistent hot water supply, a difficult-to-control purple light in the room, and a false fire alarm that disrupted their stay, leading to a less favorable impression.

5

Opportunities

1

Capture broad discovery demand

INNSiDE By Meliá Kuala Lumpur Cheras ranks #14 in broad search with 2% SOV, while Sleeping Lion Suites leads at 7.8%. Build broad discovery content that connects the property to category-level searches before users search by name.

2

Launch an owned Rednote presence

No detected Rednote account is connected to this brand. Creating or linking an official account is an opportunity to own branded-search results and provide clear booking, amenities, and location proof.

3

Turn positive sentiment into proof

Users already respond positively to: Guests consistently praise the hotel's prime location directly connected to EkoCheras Mall and MRT, making it highly convenient for shopping, dining, and exploring Kuala Lumpur, while the infinity pool, artistic design, and affordable rates add to its appeal. Convert that proof into KOC briefs, pinned UGC, and official posts so the strongest praise appears in search results.

4

Address recurring trust concerns

Negative feedback is lower-volume (7%) but specific: A few guests reported significant issues including inconsistent hot water supply, a difficult-to-control purple light in the room, and a false fire alarm that disrupted their stay, leading to a less favorable impression. Create response content that acknowledges the concern, explains fixes or expectations, and gives future guests practical reassurance.

Near-term goal: move from 48 / 100 to 60-70 / 100 through keyword-led content, KOC proof, and stronger brand association.

Source: Rednote search audit • 8 run(s) • 160 post(s) • Date range: September 2026Daisy Visibility Index™

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