01Daisy Visibility Index

The Figo

Rednote Search Visibility Audit

Audit period: October 2026

Hong Kong, Hong Kong

daisy.clubdaisy.club

Daisy Visibility Index

26/100

Low visibility

Visibility is currently in the low visibility band, with clear upside from stronger keyword coverage, owned content presence, and sentiment-led proof.

Executive Readout

  • The Figo holds 2.4% blended non-branded search visibility, ranking #9; the current leader Motto By Hilton Hong Kong Soho holds 8.7%.
  • Branded search visibility is 33%, showing how consistently the brand appears in its own search demand.
  • Positive sentiment is 62%; the clearest next lever is capture broad discovery demand.
1

Score Drivers

Share of Voice

2.4%

Ranks #9 blended and - broad across selected non-branded keyword runs.

Branded Search

33%

13/40 branded-search posts mention the selected brand.

Brand Control

0%

No detected Rednote account

Sentiment

62%Positive

Positive user sentiment strengthens search-led growth and conversion proof.

Competitive Gap (Blended Search)

6.3%

Motto By Hilton Hong Kong Soho leads at 8.7%, ahead by 6.3%.

2

Share of Voice

Non-Branded Search Visibility

2.4%Blended SOV
#9Blended Rank
Motto By Hilton Hong Kong SohoTop Brand (Blended)

Blended search gap is 6.3%, indicating room to grow across the selected non-branded keyword mix.

Search termsBroad Search: Hong Kong boutique hotel recommendationsNarrow Search: Hotels near Sheung Wan

Blended Search

RankBrandShare of Voice
1Motto By Hilton Hong Kong Soho8.7%
2Regent Hong Kong6.3%
3Kimpton Tsim Sha Tsui Hong Kong5.6%
4Rosewood Hong Kong5.6%
5Iclub Sheung Wan Hotel4.8%
6Ibis Hong Kong Central & Sheung Wan4%
7The Langham, Hong Kong3.2%
8The Peninsula Hong Kong3.2%
9The Figo2.4%
10AKI Hong Kong - MGallery2.4%
Other54%
Brand SOV 2.4%Brand Rank #9Total Brands 59Avg. SOV 1.7%

Narrow Search

RankBrandShare of Voice
1Motto By Hilton Hong Kong Soho17.2%
2Iclub Sheung Wan Hotel9.4%
3Ibis Hong Kong Central & Sheung Wan7.8%
4The Figo4.7%
5Hotel JEN Hong Kong By Shangri-La3.1%
6Iclub AMTD Sheung Wan Hotel3.1%
7Kimpton Tsim Sha Tsui Hong Kong3.1%
8Metropark Hotel Mongkok3.1%
9Ramada Hong Kong Harbour View3.1%
10Regent Hong Kong3.1%
Other42.2%
Brand SOV 4.7%Brand Rank #4Total Brands 33Avg. SOV 3%

Broad Search

RankBrandShare of Voice
1Regent Hong Kong9.7%
2Rosewood Hong Kong9.7%
3Kimpton Tsim Sha Tsui Hong Kong8.1%
4AKI Hong Kong - MGallery3.2%
5Grand Bay View Hotel3.2%
6Harbour Grand Kowloon3.2%
7Kowloon Shangri-La, Hong Kong3.2%
8Metropark Hotel Kowloon3.2%
9The Langham, Hong Kong3.2%
10The Peninsula Hong Kong3.2%
Other50%
Brand SOV 0%Brand Rank -Total Brands 38Avg. SOV 2.6%
3

Branded Search & Brand Control

Branded Search

The Figo appears in 13/40 branded-search posts. Strengthen branded content presence to capture more direct demand.

Brand Control

No detected Rednote account

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Together, these metrics show whether the brand is visible in branded search and whether it owns the narrative once users search for it.

4

Sentiment Analysis

Negative8%
Neutral31%
Positive62%

What People Are Saying

Positive: Guests consistently praise The Figo for its convenient Sheung Wan location near the MTR and attractions, stylish design, comfortable public spaces with free drinks, and strong value for money, especially for city walks and family stays.

Neutral: The hotel is often described as a mid-range boutique option with rates around HKD 700–1000 per night, and while its location is convenient, some note the immediate surroundings lack dining and shopping options.

Negative: One detailed review highlights poor service at checkout, including an abrupt phone call about late checkout, repeated calls while packing, and staff not offering help with luggage, leaving a negative impression of the front desk attitude.

5

Opportunities

1

Capture broad discovery demand

The Figo ranks - in broad search with 0% SOV, while Regent Hong Kong leads at 9.7%. Build broad discovery content that connects the property to category-level searches before users search by name.

2

Make branded search more consistent

The Figo appears in 13/40 branded-search posts (33%). Add official-page and KOC content that repeats the full hotel name, location, and distinct proof points so branded queries reliably surface the property.

3

Launch an owned Rednote presence

No detected Rednote account is connected to this brand. Creating or linking an official account is an opportunity to own branded-search results and provide clear booking, amenities, and location proof.

4

Turn positive sentiment into proof

Users already respond positively to: Guests consistently praise The Figo for its convenient Sheung Wan location near the MTR and attractions, stylish design, comfortable public spaces with free drinks, and strong value for money, especially for city walks and family stays. Convert that proof into KOC briefs, pinned UGC, and official posts so the strongest praise appears in search results.

5

Address recurring trust concerns

Negative feedback is lower-volume (8%) but specific: One detailed review highlights poor service at checkout, including an abrupt phone call about late checkout, repeated calls while packing, and staff not offering help with luggage, leaving a negative impression of the front desk attitude. Create response content that acknowledges the concern, explains fixes or expectations, and gives future guests practical reassurance.

Near-term goal: move from 26 / 100 to 38-48 / 100 through keyword-led content, KOC proof, and stronger brand association.

Source: Rednote search audit • 8 run(s) • 160 post(s) • Date range: October 2026Collection coverage: complete • posts 160/160 • details 160/160Daisy Visibility Index™

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